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Job Title: Information Technology Software Coordinator|
|Location: Gettysburg, Pennsylvania |
Work closely with designated reservations, ticketing, events, retail, membership, development, marketing, finance, and education staff to develop, implement, and maintain data protocols for proper data architecture, management, and integrity.
Work closely with IT Director to coordinate activities and with outsourced firms for IT support and Website support
Communicate with database users throughout the organization on a regular basis to ensure organizational needs with regards to data are being met.
Serve as point person in migration of data from Blackbaud and other systems to Tessitura.
Schedule and attend all meetings with the Tessitura Implementation team involving various departments as needed
Troubleshoot and coordinate with Finance and others credit card processing if disruptions occur.
Develop and create queries to generate lists and reports as requested.
Suggest reporting techniques that may be of help to the users and organization.
Develop and update documentation and processes related to data entry and database use.
Provide training, training tools and resources, and feedback to new and existing staff with regards to proper data entry and new processes.
Stay up to date with Tessitura user community and keep informed of new and improved functionalities as they are released. Implement new functionalities as necessary.
Stay abreast of current and evolving best practices for database use.
Troubleshoot data flow from database to accounting system as needed.
Bachelor Degree or equivalent experience in computer science, IT, statistics or related field. Ability to use and manage applicable software.
Knowledge of and ability to use Office 365 and other 3rd party software & desktop software.
Business knowledge and ability to determine technical needs and good communication skills are required.
Must be customer service and team oriented.
Ability to learn quickly and adapt to changing needs and technology is essential.
Minimum of two years experience working with software, preferably in a similar industry.
Experience with Structured Query Language (SQL) is helpful
Experience with ticketing systems preferred
Experience with Tessitura strongly preferred
To Apply For This Position:
Attn: Human Resources
1195 Baltimore Pike
Gettysburg PA 17325
Apply and Send My Resumé Online Now - Click Here!
|Visit Our Website: http://www.gettysburgfoundation.org|
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