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Rockwell Transportation Services

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Job Title: Account Representative

Section or Division (if applicable): Pennsylvania
Location: Perkasie, Pennsylvania

Job Description:
The Account Representative is a proactive sales position. The primary responsibility of an Account Representative is to contact businesses to present and promote our transportation solutions while growing a portfolio of customers. This position will provide consultative transportation services to their clients as he or she continually exceeds their sales objectives through building solid relationships with our customers, generating referrals, and maximizing the freight spend captured from each customer.

Organizationally, the Account Representative will report to a Sales Manager and be part of a sales team comprised of approximately 12-18 reps.


Customer Acquisition:
-Responsible for proactively prospecting for new customers by contacting businesses (primarily via telephone) to promote our transportation solutions; qualify and manage business referrals and leads.
-Conduct product demonstrations / web tours via the telephone and Internet with prospective customers to illustrate benefits of using Freightquote.com products and business solutions
-Routinely follow up with leads and referrals to develop relationship and solicit new business.

Account Retention:
Make regular calls to current customers to drive sales and grow business by generating referrals, developing additional contacts and position Account Representative as a valuable resource to customers. Identify additional business opportunities that may not have been previously uncovered.

Issue Management:
Function as a resource for customers when an issue or concern arises that warrants additional attention. Assist customer in identifying proper contact within Freightquote to assist with resolution of issue (Account Coordinator, Customer Service, etc.) and ensure that all matters are addressed in a timely manner.


Education: Bachelor's degree in business or related field preferred; equivalent relevant experience may be considered.

Work Experience: Minimum 2 years relevant sales experience required; business to business and telephone sales experience preferred. Freight industry experience helpful but not required.

Skills and Abilities:
-Excellent sales skills with ability to qualify, close and develop new and existing business.
-Strong people skills with the ability to build relationships with customers.
-Goal oriented and self-motivated to drive sales results.
-Strong time management skills, organizational skills, and attention to detail.
-Excellent written and verbal communication skills with ability to demonstrate appropriate phone and email etiquette.
-Strong customer service skills, problem solving abilities and ability to multi-task.
-Knowledge of freight / transportation industry preferred.
-Strong PC skills with working knowledge of MS Office products.
-Ability to work in a fast-paced team environment with frequent distractions while maintaining positive attitude and focus on individual performance.

About the Company:
Rockwell Transportation Services is a leading transportation service provider founded in 1981. We service a wide range of customers, from paper products manufacturers to wholesalers of finished goods.
Headquartered in Perkasie, Pennsylvania a suburb of Philadelphia, the company has increased revenues from $3 million in 1991 to over $50 million today!
Driving Rockwell's growth is a commitment to state-of-the-art technology and an outstanding ability to match the right carrier with specific customer's requirements, often while the customer is on the phone… a capability that underscores the company's "second-to-none" customer service mission. To make these business-critical matches, Rockwell uses an extensive database of interstate truck and rail carriers from which it quickly selects the best contracted available carrier for each customer's shipments.

To Apply For This Position:
Apply at: https://home.eease.com/recruit/?id=602291

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Visit Our Website: http://www.rockwelltrans.com/

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